Can I cancel a pending withdrawal?
You may cancel a ‘pending withdrawal’ from the time you initiate the withdrawal online (funds are in a pending status) until the withdrawal is processed and approved by our payments team. Following this, the funds will be sent to the withdrawal method selected.
To cancel your pending withdrawal, go to Account History and find ‘Pending Withdrawals’ on the transactions dropdown list. You can then select the withdrawal you wish to cancel.
When successfully cancelled, your funds will immediately be released back to your account and you will receive confirmation onscreen and via email.