FAQ & Key Updates

Unibet will be exiting New Jersey on May 14th, 2024. 

Please see below for additional information. More information to follow in the upcoming days/weeks.

Account Balance Information

Withdraws It is very important that you withdraw any remaining funds on your account before the end of service date May 14, 2024
Processing Times Please be assured that our teams are working diligently to approve your payout requests as quickly as possible. As we are experiencing an increase in requests, please allow up to 72 hours for your withdraw to be approved.
Withdraw Limits We have removed the minimum payout requirements, meaning you can now withdraw your entire balance, regardless of amount.
Deposits All options to deposit will be removed beginning on April 5, 2024
Win/Loss Statements

To avoid any future issues or concerns please download a copy of your Win/Loss statement before the end of service date May 14, 2024.

To obtain a copy of your Win/Loss statement: Go to your account menu > History > Win/loss statement. From here you will select the dates of interest and click download.

W2G Tax Forms

To avoid any future issues or concerns please download a copy of your W2G Tax Forms before the end of service date May 14, 2024.

To obtain a copy of your W2G forms: Go to your account menu > History > W2G Tax Forms. From here you will select any available forms to download.

If you are having trouble accessing your account, or making a withdraw, please contact our customer support.

Bonus Information

  • To ensure that you do not lose any current bonuses, please use all bonus funds before May 1, 2024.
  • Any remaining bonus funds, unclaimed bonuses, or promotional campaigns not opted into, will expire on May 1, 2024.

Sportsbook Information

  • Beginning on May 5, 2024, all Sportsbook wagering will be removed.
  • More information to come for those players with open wagers that are set to settle after this date.

Casino Information

  • On March 11, 2024, all progressive jackpot games were removed.

Customer Support Information

Our Customer Support team is available to help with any additional questions or concerns.